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Privacy Policy

Our commitment to protecting your information and respecting your privacy.

1. Our Commitment to Privacy

At TeamSolve pty ("TeamSolve" or "We") respect the privacy of your information. We provide this explanation about our online information practices as a show of our commitment to protect your privacy. We do not sell or rent or share or in any other way use personally-identifying information collected during your use of our Web site without your permission. We will notify you at the time of data collection or transfer if your personally-identifying information will be shared with a third party. You will always have the option of not permitting the transfer by not using the particular services for which the information is collected or shared.

2. The Information We Collect

At the time you visit our site or you make a purchase, request or agree to participate in a program or offering, we may collect and store your name, physical address, email address, user name, credit card number, and other personally-identifying information that you provide. The customer information we collect is categorized as follows: • Application Information—information that you provide to us through our Web site and through other means. Examples include your physical address, zip code and phone number. • Transaction and Experience Information—information about your transactions with us, as well as information about our communications with you. Examples include your account history, requests for information and our responses. • Information from Outside Sources—information from outside sources regarding your credit, background and other relationships. Examples include your employment history and public record information. We need this information to provide goods and services that you request and to let you know of additional goods and services about which you might be interested. We also use this information to customize your experience using our Web site.

3. The Way We Use Information

We use your personally-identifying information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product or service offerings and to customize our site's content, layout, and services. We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new services and promotions. You can opt out of receiving this information by so indicating in your registration/preferences file or by contacting us. We use your e-mail address, your mailing address, a phone number or other contact information you may have provided to contact you regarding administrative notices, new product offerings and communications relevant to your use of the site or our goods or services.

4. Security

We employ commercially reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information we collect from you. Your personally-identifying information stored by us is protected with technological, administrative and physical security measures. Whenever you voluntarily disclose personal information online—for example on social media, message boards, through e-mail or in chat areas—that information can be collected and used by others. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

5. How You Can Update, Correct or Delete Your Information

You can access the information that we collect online and maintain through normal updating methods. To update, correct or delete this information, you can contact us. During the normal course of doing business, we will continue to share your information among our business units, our affiliates and unaffiliated third parties as necessary in order to service your account with us.

6. Children Under 13

We have no way of distinguishing the age of individuals who access our Web site, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with personally-identifying information without parental or guardian consent, the parent or guardian should contact us to remove the information.

7. Third Party Practices

The Privacy Policy of an advertiser or promotional service appearing at our site may differ from ours. We encourage you to read that policy before responding to the offer.

8. Changes to Our Policy

Any changes to our Privacy Policy will be communicated through our Web site at least seven days in advance of its effective date. If we have contact information for you on file, we will make best efforts to individually notify you. Information collected before changes are made will be secured according to the previous Privacy Policy.

9. Your Consent

By using our Web site, you consent to the collection and use of this information in the manner we describe in this Privacy Policy.

10. Non-US Users

TeamSolve is a multi-national company as therefore it may be necessary for TeamSolve to transfer personal data between or permit data to be accessed by different entities around the world. TeamSolve complies with laws on transfer of personal data between companies to help ensure your data is protected.

11. Privacy Questions

If you have any questions about this Privacy Policy or would like to submit a complaint, we invite you to contact our privacy officer. TeamSolve takes your privacy questions seriously and will review your questions to determine how to best respond, which may include but is not limited to responding to you within a reasonable time, typically within seven days.

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Detection Services
PIA
Rand Water
Balibago Waterworks
Petrons
Southington Water Department
Howard County
Wannon Water
Earthlab
South Fort Collins
HRSD
NYC Environmental Protection
Water Authority of Fiji
Midland
Urban Utilities
Exxor

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